ICT and transport behavior: A conceptual review
Information and communication technologies (ICTs) have considerable importance for transport systems, as they provide access to travel information, planning tools, opportunities to share transport modes, to work at-a-distance, compare transport mode cost, make payment, improve safety and health, and to communicate travel patterns. Over the past decade, there has been massive growth in the availability of transportation ICT, in particular, smartphone applications. There is considerable evidence that ICTs have profoundly changed the ways in which transport systems are perceived and used, and mobilities performed, with far-reaching implications for transport mode choices and transport demand. Against this background, the paper seeks to conceptualize ICT with relevance for transport systems, and to discuss the implications for the environmental sustainability of the transport sector. Findings suggest that while some ICT innovations foster and support sustainable transport choices, others raise new and significant barriers to more sustainable transport futures.